Terms and Conditions of Use

LexFlow is delivered under a Software-as-a-Service (SaaSSaaSSoftware as a Service — software delivered as a cloud service.) model. The customer does not receive the source code, nor does it install the software on its own infrastructure: it accesses the platform over the Internet under a subscription.

The service is delivered in evolving versions: features, modules and technical dependencies are continuously updated without requiring deployments by the customer.

The customer is solely responsible for keeping its users' credentials confidential. LexFlow enforces strong authentication via AWS Cognito and supports multi-factor authentication (MFAMFAMulti-Factor Authentication — second factor in addition to a password.) per tenant. For privileged roles (super_admin, admin_tenant), MFAMFAMulti-Factor Authentication — second factor in addition to a password. may be mandatory. Any activity performed with a user's credentials is deemed performed by that user.

Information that the customer uploads, generates or processes in LexFlow is its exclusive property. LexFlow operates as a technical custodian under the data-processor regime (article 50 of LFPDPPPLFPDPPPMexican Federal Law on the Protection of Personal Data Held by Private Parties. Regulations).

Upon contract termination for any reason, LexFlow delivers to the customer the entirety of its information in standard formats (CSV, JSON, PDF) during the agreed transition period, and thereafter securely deletes it.

The software, brands, logos, design, documentation, templates, data models and source code of LexFlow are the property of Dixi Project S.A.S. de C.V. and are protected by copyright, industrial property and trade-secret law.

Under these Terms, the customer receives a personal, non-transferable, non-exclusive, limited license to use the platform during the subscription period. Reverse engineering, decompilation, redistribution, sublicensing, copying or use to train competing models are expressly prohibited.

LexFlow is delivered "as is" with respect to the legal content of templates, AI-generated recommendations and auxiliary catalogs. Generative AI outputs are decision-support: professional responsibility for legal criteria, court filings, deeds, contracts and compliance lies with the customer and its attorneys.

To the fullest extent permitted by applicable law, LexFlow's aggregate liability to the customer for any claim arising under these Terms shall not exceed the amounts actually paid by the customer in the twelve months preceding the event giving rise to the claim.

LexFlow is not liable for: (i) indirect damages, lost profits or loss of opportunity; (ii) interruptions due to force majeure; (iii) decisions made by the customer based exclusively on AI suggestions without human review; (iv) content uploaded by the customer in violation of third-party rights; (v) downtime of third-party providers (AWS, Mifiel, SMS carriers, etc.) beyond the SLASLAService Level Agreement — covers availability, response times and remedies. commitments agreed with those providers.

Use of LexFlow is prohibited for:

Prices are published in USD and invoiced monthly in MXN at the Diario Oficial de la Federación (DOFDOFMexico's Official Federal Gazette.) exchange rate of the invoicing day. Non-payment beyond 30 calendar days enables service suspension after notice. Termination for breach is governed by the signed commercial contract.

LexFlow may amend these Terms at any time. Material changes will be communicated by email to the administrator user with at least 15 calendar days' notice. Continued use of the platform after the effective date implies acceptance of the new Terms.

These Terms are governed by the laws of the United Mexican States. For interpretation, performance and enforcement, the parties submit to the competent courts of Mexico City, expressly waiving any other jurisdiction that might apply by reason of present or future domicile.